Omni Interactions

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Job Post Information* : Posted Date 1 month ago(10/29/2021 7:10 AM)
Omni Interactions is looking for a Senior Training Manager to join our fast-growing team!  As we experience significant growth, we are looking for a strong, full-time Senior Learning Experience Manager with proven training management experience supporting high volume and rapid response projects. The ideal candidate will have experience supporting virtual, new hire training in a BPO environment for multiple clients and is excited about change and what’s possible. You will join us with new ideas on how to add flexibility into learning agendas, promote cognitive learning, and embraces innovative knowledge checks and learning exercises. You will oversee one of our largest clients and responsible for ramp planning, ensuring proper resources are available to support ramps, provide updates to internal and external executive shareholders, look for opportunities to ensure our certification programs meets the needs of the gig model, while driving excellent performance of our GBAs and high graduation rates.   WHO IS OMNI? We create communities of Gig Brand Ambassadors, who can retail their flexible lifestyle being 1099 independent contractors providing customer service (taking inbound phone calls, answering chat messages, and responding to emails) for Fortune 500 companies. Check us out on Inc. 5000 fastest growing private companies.  
ID
2021-1307
Job Post Information* : Posted Date 1 month ago(10/21/2021 10:07 AM)
WHO IS OMNI? We create communities of Gig Brand Ambassadors (GBAs for short), who can retail their flexible lifestyle being 1099 independent contractors – in business for themselves. As a gig worker with Omni, you are self-employed, you are your own boss, supporting some of the country’s leading brands. Our GBA primary roles are to provide customer service (taking inbound phone calls, answering chat messages, and responding to emails) for Fortune 500 companies. As we experience significant growth, we are looking for a strong, full-time Digital Learning Content Manager with proven training and management experience in the work-at-home contact center space.
ID
2021-1298
Job Post Information* : Posted Date 2 months ago(9/30/2021 2:51 PM)
WHO IS OMNI We create communities of Gig Brand Ambassadors (GBAs for short), who can retail their flexible lifestyle being 1099 independent contractors – in business for themselves. As a gig worker with Omni, you are self-employed, you are your own boss, supporting some of the country’s leading brands. Our GBA primary roles are to provide customer service (taking inbound phone calls, answering chat messages, and responding to emails) for Fortune 500 companies. As we experience significant growth, we are looking for GBAs to flex into additional roles as needed. We are currently seeking Instructional Designers and Content Specialist who will flex between content design and development projects and working as a GBA supporting and interacting with customers or willing to work project-based projects only.
ID
2021-1275